How It Works

From strategy call to live system in 5-7 days

We do not hand you a course, a template, or a framework. We get on a call, understand how your agency actually works, build your operating system from scratch, and hand it off ready to use.

Apply for a Build →
5-7
days to full handoff
100%
custom to your agency
8-12h
saved per week on avg
payment, no retainer
The process
Step by step: what happens after you apply
1
Day 0 - After you apply

Strategy call

We start with a 60-minute deep-dive call. Not a sales call - a working session. We map out how your agency actually operates: what services you deliver, how projects move, where things break down, what you track and what falls through the cracks.

By the end of this call, we have a complete picture of your agency's workflows, and we can give you a clear recommendation on tool, structure, and scope.

What you bringAn honest picture of how things work today - messy parts included
What you leave withA clear brief of exactly what will be built and why
Duration60 minutes
FormatVideo call (Zoom or Google Meet)
2
Day 1-2 - After strategy call

Architecture and workspace setup

We build the structural foundation of your agency OS. Spaces, folders, lists, databases - the skeleton that everything else will sit inside. This is where the real design work happens: deciding what lives where, how it connects, and what permissions and views make sense for your team.

No templates. Every decision is made based on what came out of your strategy call.

ClickUpSpaces, folders, lists, custom fields, views
NotionDatabases, relations, rollups, linked views
Your inputMinimal - just available for quick async questions
OutputFull workspace scaffold, ready for content
3
Day 3-4 - Mid-build

Workflows, SOPs, and automations

With the structure in place, we build the workflows that run your agency. Client onboarding flows, project delivery pipelines, team task templates, recurring processes. Each workflow maps to the actual way your agency works - not a theoretical best practice.

For builds that include SOPs, we write the core process documentation and embed it directly into the workspace so it is actually used.

AutomationsStatus triggers, task creation, notification rules
TemplatesProject kickoff, client onboarding, delivery checklists
SOPsWritten in plain language, embedded in workspace
Client portalIncluded in Agency OS and Full Stack builds
4
Day 5 - Pre-handoff

QA and review call

Before handoff, we run through the complete build internally to check for gaps, edge cases, and anything that does not match the strategy call brief. Then we do a review call with you before we officially hand it over.

This is your chance to flag anything that does not feel right before the whole team gets access.

Internal QAFull walkthrough against the build brief
Review call30-minute call with you to walk through the system
AdjustmentsQuick fixes made before handoff, not after
DocumentationHandoff guide prepared and ready
5
Day 6-7 - Handoff

Team onboarding and go-live

We hand the system over to you and your team on a live onboarding call. Not just a demo - a working session where your team actually navigates the system with us on the call to answer questions in real time.

The handoff includes written documentation covering every section of the workspace, so your team can reference it independently after we close out.

Onboarding callLive walkthrough with you and your team
DocumentationWritten guide to every section of the workspace
Access transferFull ownership transferred to your account
Support period30 or 60 days async support starts from go-live
6
Post-handoff

Revision round

After one to two weeks of real use, things always come up. A workflow that needs adjustment. A view that does not fit the way the team actually works. A custom field that turns out to be missing.

Every build includes at least one scheduled revision round after go-live. This is not extra - it is built into the process. We do not consider the build done until it has been through real use.

Timing1-2 weeks after go-live
FormatAsync list of changes, implemented within 48h
ScopeAdjustments to existing build - not new features
Included inAll plans
A complete agency operating system
01

Project management system

A structured pipeline that tracks every client project from kick-off through delivery, with the right visibility for every role on your team.

02

Client onboarding flow

A repeatable process for bringing on new clients. Templated workspace creation, task sequences, and kickoff documentation that runs itself.

03

Team task management

A clear view of who owns what, what is due when, and what is blocked. Built for how your team actually assigns and tracks work.

04

SOPs and documentation

Your core processes written in plain language and embedded in the workspace where the work actually happens. Not a separate doc people never open.

05

Automations

Status-based automations, recurring task creation, and notification rules that reduce the manual work of managing projects.

06

Reporting views

Dashboards and filtered views that give you a real-time snapshot of workload, project health, and team capacity without pulling data manually.

Why this works
Done-for-you vs. doing it yourself
❌ Doing it yourself
-Watch YouTube tutorials and spend 3 weeks setting up a system
-Download a template that does not fit how your agency actually works
-Set up something basic, team ignores it after 2 weeks
-No documentation, so nobody knows how to use it
-The founder is still the system, just now with an extra tool to manage
-Rebuild it from scratch 6 months later when the agency grows
✓ Built by Runflow
Strategy call on day one, system live within 7 days
Built specifically for how your agency works, not a generic template
Team onboarding call so everyone knows how to use it from day one
Documentation embedded in the workspace, not in a separate doc
The founder is no longer the system - the system is the system
Built to scale with your agency, not just for where you are today
After handoff
What happens once you go live
📞

Async support period

30 or 60 days of async support via Slack or email. Questions, adjustments, and quick fixes while your team is getting comfortable with the system.

🔄

Scheduled revision round

After 1-2 weeks of real use, we do a formal revision round based on your team's feedback. Adjustments made within 48 hours.

🔧

Add-on work available

If your agency grows or your workflows change significantly, we offer one-off add-on work to expand or adapt the system at a flat rate.

Ready to stop building it yourself?

Apply, book a strategy call, and we will map out your agency OS on the spot. No commitment required from the call.

Apply for a Build →